Frequently Asked Questions (FAQ)
Welcome to the Trendy Buyer FAQ page! Here you’ll find answers to common questions. If you can’t find the information you’re looking for, please reach out to us at trendybuyerus@gmail.com.
- How can I track my order?
- Once your order is shipped, you’ll receive an email with a tracking number. Use the link provided in the email to track your order. You can also contact us via WhatsApp at +1 551-359-8141 for updates.
- How long will it take to receive my order?
- Our processing time is 1-3 business days. Delivery times vary based on your chosen shipping method:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
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Express Shipping: 1-2 business days
• For international orders, please allow 7-21 business days for delivery.
- Can I change or cancel my order?
- Orders can be changed or canceled within 24 hours of placement. Please contact us at trendybuyerus@gmail.com or WhatsApp: +1 551-359-8141 as soon as possible, and we’ll do our best to assist.
- What is your return policy?
- We accept returns within 30 days of delivery for items in unused, original condition with tags intact. For more details, refer to our Returns & Refunds Policy page or contact us directly.
- Do you offer exchanges?
- At this time, we do not offer direct exchanges. If you’d like a different item, please initiate a return for the original item and place a new order.
- What payment methods do you accept?
- We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are secure and encrypted for your protection.
- Do you ship internationally?
- Yes, we ship to select countries worldwide! International shipping times vary, and additional customs fees or taxes may apply. Check our Shipping & Delivery page for more details.
- How do I apply a discount code?
- On the checkout page, you’ll see a field labeled “Discount Code.” Enter your code and click Apply to see the discount reflected in your total.
- My item arrived damaged. What should I do?
- We’re sorry for any inconvenience! Please email us at trendybuyerus@gmail.com or contact us via WhatsApp: +1 551-359-8141 with your order number and photos of the damaged item. We’ll arrange a replacement or refund based on your preference.
- How can I contact customer support?
- Our customer support team is here to help! You can reach us via:
- Email: trendybuyerus@gmail.com
- WhatsApp: +1 551-359-8141
- Social Media: Instagram (@trendybuyerus_), Facebook (Trendy Buyer), Snapchat (trendybuyerus), TikTok (@trendybuyerus_).